Shipping policy
Shipping Policy
At Kent Selection, we are committed to ensuring a smooth and reliable delivery experience for all our customers.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Locations
We currently ship within the United States. For international shipping inquiries, please contact us directly.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Delays & Issues
Kent Selection is not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided by the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) with your order details so we can assist you.
In-Store Pickup (If Applicable)
Customers may have the option to select in-store pickup. You will be notified when your order is ready for pickup at our Kent, WA location.
Contact Us
For any shipping-related questions, please contact us at:
Phone: 253-520-8887
By placing an order with Kent Selection, you agree to this Shipping Policy.